Notice of renewal of an insurance policy and procedure

Notice of renewal of an insurance policy and procedure

In terms of renewal, agents and brokers in damage insurance must meet certain obligations. These stipulate in particular that the representative must take the necessary means to ensure that the protections offered correspond to the client’s needs. It is not uncommon for these needs to change during the year. The representative should therefore:

  • Process a renewal with the same diligence as a new policy. That is to say :
  • verify the needs of the insured and redo the analysis;
  • validate the protections in force and advise the client;
  • check the renewal issued and review the payment terms.
  • Refer to the procedure proposed by the Damage Insurance Board (ChAD) to make sure you do not forget anything.
  • Communicate with the insured, verbally or in writing. In the case of written correspondence, the ChAD invites representatives to use one of the templates for the insured person it offers.

For more details, see the documents below.

Tools

Information on the verification and analysis of the insured’s needs.

      • What should be included in the renewal notice.
      • Obligations related to the validation of protections in force.
      • Clarifications for the renewal of business insurance
      • The steps to be taken to check the renewal issued and review the payment terms.Procedure (September 2015)
        Aims to help representatives meet their obligations when renewing an insurance policy.
        You will find:Aide-memoire for the insured
        Aide-memoire to send to the insured with the notice of renewal. He reminds the insured of the importance of contacting his damage insurance representative and informing him of any changes that may result in changes to the insurance policy.
        Printable templates:
      • Notice regarding the renewal of a co-owner’s insurance policy (March 2015)
      • Notice Concerning the Renewal of a Business Insurance Policy (March 2013)
      • Notice regarding the renewal of a commercial automobile insurance policy (March 2013)
      • Notice regarding renewal of a housing policy (May 2016)
      • Notice regarding the renewal of a motor vehicle policy (May 2016)

Customizable templates *:

      • Notice regarding the renewal of a co-owner’s insurance policy (March 2015)
      • Notice Concerning the Renewal of a Business Insurance Policy (March 2013)
      • Notice regarding the renewal of a commercial automobile insurance policy (March 2013)
      • Notice regarding renewal of a housing policy (May 2016)
      • Notice concerning the renewal of a motor policy (May 2016)
        * If you wish to add your logo, write to info@chad.qc.ca .
  • Promotional banners for your website
    In order to remind your customers of the importance of taking stock of their situation when renewing their car or home insurance policy, we put at your disposal the promotional banners “Ten questions to ask you” , which you can post on the website of your firm.If you want to use one of these banners:

    • Choose the banner or banners you want by clicking here
    • Write to us at info@chad.qc.ca , indicating the letter or letters corresponding to your choice. We will send them to you free of charge by email.

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